Sales Support Representative - Fire & Fabrication

Ferguson PLC

Braintree, MA, United States
Base: $22.45 - $35.89 hourly; bonus/equity: bonus ...
Customer service and sales support
Use of crm and phone systems
Timely quotations and accurate sales orders
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role supports the Fire & Fabrication customer group by working with sales associates to meet customer needs and ensure personalized service.
  • Ferguson offers a comprehensive benefits package including health, dental, vision, paid time off, life insurance, 401(k) match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $22.45 - $35.89 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match and more

Skills & Requirements

Must-have

  • Customer service and sales support
  • Use of CRM and phone systems
  • Timely quotations and accurate sales orders
  • Coordinate product deliveries
  • Ability to lift up to 50 lbs
  • Respond quickly to customer needs

Nice-to-have

  • Experience in fire protection or plumbing trades
  • Strong upselling skills
  • Highly motivated and customer service oriented
  • Ability to build relationships
  • General digital literacy including Microsoft Office
  • Ability to learn product knowledge quickly
  • Ability to work in fast-paced environment

Key Requirements

  • 0-3 years sales or customer service experience preferred
  • Valid state issued license
  • Must be at least 18 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter