Markets And Ri Service Management Analyst

Land Securities Group

London, United Kingdom
Not specified; not specified; tailored benefits in...
Fully remote
Itil v3/v4 methodology compliance
Incident problem change management
Data analysis and reporting skills
The role supports the Markets and RI Service Management team in coordinating technology services and ensuring operational excellence through ITIL processes

Job Summary

  • The role supports the Markets and RI Service Management team in coordinating technology services and ensuring operational excellence through ITIL processes.
  • Candidates will be responsible for managing major incident communications, delivering monthly service reviews, and championing data quality improvements.
  • LSEG offers a dynamic culture of innovation and continuous improvement within a global organization of 25,000 people across 65 countries.

Matching Summary

The role supports the Markets and RI Service Management team in coordinating technology services and ensuring operational excellence through ITIL processes.

Salary

Not specified; Not specified; Tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives

Skills & Requirements

Must-have

  • ITIL V3/V4 methodology compliance
  • Incident Problem Change management
  • Data analysis and reporting skills
  • Strong communication abilities
  • Service transition coordination

Nice-to-have

  • Remote and local team management
  • International experience in regulated orgs
  • Proactive operational improvement mindset
  • Excellent presentation and coaching skills
  • Continuous learner with new ideas

Key Requirements

  • Fluent English written and spoken
  • Experience in highly regulated organizations
  • Knowledge of ITIL V3 or V4 standards

Work Rights

Not specified

Tailored Resume

Cover Letter