Technical Product Support Analysts I – Vip

Mysabrebenefits

Fully remote
Technical troubleshooting skills
Experience with gds platforms
Proficiency in remote support
As a Level 1 Support Representative, you will be the first point of contact for our global customer base, specifically focusing on Travel Agencies

Job Summary

  • As a Level 1 Support Representative, you will be the first point of contact for our global customer base, specifically focusing on Travel Agencies.
  • You will provide high-quality technical and product support for Sabre-provided applications and hardware/network configurations.
  • This position is integral to the Customer Care Support organization, ensuring consistent, high-quality issue resolution.

Matching Summary

As a Level 1 Support Representative, you will be the first point of contact for our global customer base, specifically focusing on Travel Agencies.

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • Experience with GDS platforms
  • Proficiency in remote support

Nice-to-have

  • Exceptional customer service skills
  • Ability to multi-task
  • Cross-functional collaboration experience

Key Requirements

  • Minimum 2 years of relevant experience
  • Bachelor’s degree required
  • Flexible to work in a 24/7 shift model

Work Rights

Not specified

Tailored Resume

Cover Letter