Factory Associate Project Manager

ABB UK

Florence, SC, United States
Onsite
Customer care for aftermarket factory orders
Manage production order cycle
Post-delivery customer support
The Factory Associate Project Manager will be responsible for internal and external customer care for aftermarket factory orders and coordination of relevant functions to have complete case ownership in Electrification Services (ELSE) ensuring customer satisfaction

Job Summary

  • The Factory Associate Project Manager will be responsible for internal and external customer care for aftermarket factory orders and coordination of relevant functions to have complete case ownership in Electrification Services (ELSE) ensuring customer satisfaction.
  • In this role you will ensure customer satisfaction through effective management of the production order cycle and post-delivery customer support.
  • We help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world.

Matching Summary

The Factory Associate Project Manager will be responsible for internal and external customer care for aftermarket factory orders and coordination of relevant functions to have complete case ownership in Electrification Services (ELSE) ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Customer care for aftermarket factory orders
  • Manage production order cycle
  • Post-delivery customer support
  • Project risk management
  • Contract review and scope definition
  • Coordinate with scheduling, operations, quality, shipping

Nice-to-have

  • Strong communication skills
  • Teamwork is essential
  • Fast-paced environment
  • Value people from different backgrounds

Key Requirements

  • Bachelor’s degree with 2 years of experience
  • Associates with 4 years of experience
  • HS with 6 years of experience
  • Microsoft programs (Excel, Word, PowerPoint, Outlook)
  • SAP knowledge is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter