Home Care Executive

ACTIVE GLOBAL RESPITE CARE PTE. LTD.

Singapore
Base: attractive; bonus/equity: excellent sales co...
5-days work week including rotational saturdays
Answer client inquiries on home care services
Schedule staff and clients for services
Ensure prompt accurate documentation and filings
ACTIVE GLOBAL RESPITE CARE PTE. LTD. is seeking a Home Care Executive in Singapore to manage client inquiries and ensure effective communication regarding home care services. The ideal candidate should have at least one year of operational experience in customer service, with a strong focus on documentation and case resolution

Job Summary

  • The role involves reporting directly to the Home Care Team Lead to manage client inquiries and service operations.
  • Candidates must ensure prompt and accurate documentation for all applications, including filings and invoice issuance.
  • The position offers an attractive base salary, excellent sales commission, and 15 days of annual leave.

Matching Summary

Match Score: 75

ACTIVE GLOBAL RESPITE CARE PTE. LTD. is seeking a Home Care Executive in Singapore to manage client inquiries and ensure effective communication regarding home care services. The ideal candidate should have at least one year of operational experience in customer service, with a strong focus on documentation and case resolution.

Salary

Base: Attractive; Bonus/Equity: Excellent sales commission; Benefits: 15 days annual leave

Skills & Requirements

Must-have

  • Answer client inquiries on home care services
  • Schedule staff and clients for services
  • Ensure prompt accurate documentation and filings
  • Resolve client feedback and complaints promptly
  • Issue invoices and collect payables accurately
  • Adhere to organization requirements and SOPs

Nice-to-have

  • Experience in healthcare industry advantageous
  • Takes initiative and flexible while adhering to SOPs
  • Strong communication with appropriate tone and words
  • Proficiency in Microsoft Office Suite applications
  • Good command of English written and verbal

Key Requirements

  • At least 1 year of experience in operational customer service or administrative roles
  • Diploma or Degree in any field
  • Must be ready to answer urgent client queries at any time
  • 5-days work week including rotational Saturdays

Work Rights

Not specified

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