Vie-junior Customer Experience Officer(m/f/d)

Airi Quideer

Not specified; social care coverage included; sala...
Vie program eligibility required
English fluency mandatory
Project management experience
The role involves designing internal KPI dashboards to predict NPS and churn while leading transversal projects to improve customer experience

Job Summary

  • The role involves designing internal KPI dashboards to predict NPS and churn while leading transversal projects to improve customer experience.
  • Candidates will collaborate with multidisciplinary teams across Belgium and the Netherlands to execute improvement initiatives for industrial merchants.
  • This position is exclusively open to European Union nationals under 28 years old eligible for the French V.I.E international internship program.

Matching Summary

The role involves designing internal KPI dashboards to predict NPS and churn while leading transversal projects to improve customer experience.

Salary

Not specified; Social care coverage included; Salary depends on host country

Skills & Requirements

Must-have

  • VIE program eligibility required
  • English fluency mandatory
  • Project management experience
  • Data analysis with PowerBI/Excel
  • Business school background

Nice-to-have

  • French or Dutch language skills
  • Entrepreneurial spirit
  • Influencing and communication skills
  • Cross-border collaboration experience
  • Curious and autonomous mindset

Key Requirements

  • Must be eligible for French V.I.E program
  • European Union citizenship required
  • Under 28 years of age
  • Business school degree
  • Fluency in English

Work Rights

Must have VIE program eligibility (EU national under 28)

Tailored Resume

Cover Letter