Your primary role will be to provide excellent customer service to our existing and future customers while looking for ways to continuously improve the way we do customer service in the business
Job Summary
Your primary role will be to provide excellent customer service to our existing and future customers while looking for ways to continuously improve the way we do customer service in the business.
We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way.
Matching Summary
Your primary role will be to provide excellent customer service to our existing and future customers while looking for ways to continuously improve the way we do customer service in the business.
Skills & Requirements
Must-have
Advanced Excel skills
Respond promptly and professionally
Manage customer orders
Prepare weekly and monthly reports
Process warranty claims
Navigate and maintain accurate data within ERP system
Nice-to-have
Continuous improvement mindset
Empowered to be their best
Positive impact on the world
Diverse learning opportunities
Key Requirements
Minimum 3 years customer service experience
Experience implementing and managing change
Experience with Epicor iScala preferred
Exceptional verbal and written communication skills