Customer Service Representative

Texasdoghouse

Paws Plaza, NM, United States
Base: $16.00–$16.50ph doe; bonus/equity: tips; ben...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for their Paws Plaza location in NM. The ideal candidate should have a passion for pets and people, with strong communication skills and previous customer service experience

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • We’re a community that lives to elevate the love and lives of pet families, offering day care, boarding, grooming, training, veterinary services, and more.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $16.00–$16.50/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Paws Plaza location in NM. The ideal candidate should have a passion for pets and people, with strong communication skills and previous customer service experience.

Salary

Base: $16.00–$16.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience
  • keeping lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter