Crm & Retention Marketing Manager

ANINE BING

Los Angeles, CA, United States
Not specified; not specified; comprehensive medica...
On-site
5+ years crm or lifecycle marketing experience
Hands-on ai tools for predictive segmentation
Shopify, esp, and crm platform expertise
This role is a build position focused on the intersection of lifecycle marketing and AI-powered personalization to deepen customer relationships

Job Summary

  • This role is a build position focused on the intersection of lifecycle marketing and AI-powered personalization to deepen customer relationships.
  • The successful candidate will own the entire retention strategy from welcome through loyalty while leading the implementation of the CRM and ESP stack.
  • ANINE BING offers comprehensive benefits including flexible work schedules, generous paid time off, and significant coverage for medical, dental, and vision costs.

Matching Summary

This role is a build position focused on the intersection of lifecycle marketing and AI-powered personalization to deepen customer relationships.

Salary

Not specified; Not specified; Comprehensive medical, dental, vision, parental leave, employee discount, and seasonal wardrobe allotments

Skills & Requirements

Must-have

  • 5+ years CRM or lifecycle marketing experience
  • Hands-on AI tools for predictive segmentation
  • Shopify, ESP, and CRM platform expertise
  • Email and SMS program optimization skills
  • Data-driven retention strategy development

Nice-to-have

  • Experience mentoring direct reports
  • Strong creative collaboration abilities
  • Retail clienteling partnership experience
  • Modern approach to data automation
  • Fashion or DTC brand background

Key Requirements

  • 5+ years experience in CRM or retention marketing
  • Proven track record building email and SMS programs
  • Hands-on experience managing at least one direct report
  • Strong analytical skills to translate data into strategy

Work Rights

Not specified

Tailored Resume

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