Part Time Pbx Operator (pm Shift)- Club Wyndham Ocean Blvd Resort

CLUB View

Myrtle Beach, United States
Operate switchboard and pbx system
Handle incoming and outgoing calls
Dispatch maintenance and housekeeping
The Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service

Job Summary

  • The Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service.
  • Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

The Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service.

Skills & Requirements

Must-have

  • Operate switchboard and PBX system
  • Handle incoming and outgoing calls
  • Dispatch maintenance and housekeeping
  • Respond to guest inquiries and concerns
  • Maintain positive customer relationships
  • Work in a fast-paced environment

Nice-to-have

  • Count On Me philosophy
  • Teamwork and quality service
  • Service recovery recommendations
  • Professional appearance and attitude
  • People oriented

Key Requirements

  • High School diploma or equivalent
  • Six months customer service experience
  • Six Months of switchboard /PBX experience
  • Ability to read, write and understand English

Work Rights

Not specified

Tailored Resume

Cover Letter