Guest Services Representative

ASM Global

Sioux Falls, SD, United States
Greeting and directing guests
Screening guests for prohibited items
Responding to emergency situations
A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services

Job Summary

  • A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services.
  • Essential duties include greeting and directing guests, screening for prohibited items, responding to emergencies, and ensuring guest safety.
  • The role requires open availability for events, including weekends, evenings, and holidays, and the ability to stand for long periods and walk stairs.

Matching Summary

A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services.

Skills & Requirements

Must-have

  • greeting and directing guests
  • screening guests for prohibited items
  • responding to emergency situations
  • communicating with patrons via radio
  • maintaining a safe working environment

Nice-to-have

  • polite and professional manner
  • anticipate problems and solutions
  • positive public relations

Key Requirements

  • Ability to read, write, hear, and speak English
  • Ability to work flexible hours
  • Ability to stand for long periods
  • Ability to walk up and down steep stairs

Work Rights

Not specified

Tailored Resume

Cover Letter