Customer Service Medewerker

57

Den Haag, Netherlands
Market conform salary; bonus available; 41 days le...
Hybrid
Mbo-4 work and thinking level
Excellent dutch and english communication skills
Stress resistant with proactive attitude
The role involves professionally receiving and registering emergency and entrapment reports for elevators, escalators, and automatic doors

Job Summary

  • The role involves professionally receiving and registering emergency and entrapment reports for elevators, escalators, and automatic doors.
  • Employees are expected to dispatch service calls accurately to technicians while ensuring minimal wait times for customers.
  • The company offers a market-conform salary, 41 days of leave, hybrid working options, and a 'Lease a Bike' program.

Matching Summary

The role involves professionally receiving and registering emergency and entrapment reports for elevators, escalators, and automatic doors.

Salary

Market conform salary; Bonus available; 41 days leave (27 vacation + 13 ADV + 1 sustainability day)

Skills & Requirements

Must-have

  • MBO-4 work and thinking level
  • Excellent Dutch and English communication skills
  • Stress resistant with proactive attitude

Nice-to-have

  • Experience in customer service environment
  • Experience with Salesforce CRM systems
  • Ability to interpret safety regulations

Key Requirements

  • Minimum MBO-4 education level
  • Residency in the Randstad region required
  • Minimum 32 hours weekly availability

Work Rights

Not specified

Tailored Resume

Cover Letter