The Receptionist provides a warm, welcoming, and efficient first point of contact for guests, playing a vital role in creating a positive and memorable guest experience
Job Summary
The Receptionist provides a warm, welcoming, and efficient first point of contact for guests, playing a vital role in creating a positive and memorable guest experience.
Raffles Jakarta is an art-filled oasis blending history, culture, and luxury, located strategically in the heart of Jakarta's Kuningan district within the Golden Triangle.
By joining the team, employees contribute to a community that values excellence, creativity, sustainability, and supports the local community.
Matching Summary
The Receptionist provides a warm, welcoming, and efficient first point of contact for guests, playing a vital role in creating a positive and memorable guest experience.
Skills & Requirements
Must-have
Guest check-in and check-out management
Reservation handling and coordination
Proficiency in hotel management software
Fluency in English language
Strong verbal and written communication
Exceptional guest service orientation
Nice-to-have
Fluency in multiple languages
Empathetic and professional approach
Ability to multitask efficiently
Attention to detail in billing and records
Well-groomed professional appearance
Passion for creativity and sustainability
Key Requirements
Minimum high school diploma or equivalent
Prior experience in luxury hotel reception
Proficiency in English language
Experience with guest inquiries and reservations
Training or certification in hospitality preferred