It Service Desk Analyst

Teledyne Technologies Incorporated

Milton Keynes, United Kingdom
Onsite
First line support
It service desk experience
Microsoft windows support
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability

Job Summary

  • Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.
  • The analyst will be responsible for offering high end first line support and handling inbound and outbound call traffic for business units.
  • This is a fully onsite role with the expectation that you are at the Milton Keynes office every day, Monday to Friday.

Matching Summary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.

Skills & Requirements

Must-have

  • First line support
  • IT Service Desk experience
  • Microsoft Windows support
  • Microsoft Office suite
  • Active Directory
  • ServiceNow
  • Technical troubleshooting

Nice-to-have

  • Proactive customer support
  • Desire to learn new technologies
  • Mac operating system experience
  • Efficient time management
  • Multitasking capability

Key Requirements

  • 2-4 years of experience
  • 1st line support experience
  • IT Service/Help desk role experience
  • Troubleshooting Windows-based environments
  • Experience with Service Management tools
  • Educated in computer science or equivalent experience
  • Excellent spoken and written English

Work Rights

Not specified

Tailored Resume

Cover Letter