Platform Specialist (cisco)

INGRAM MICRO

Multiple Locations
Base: usd $43,800.00 - $70,100.00 py; bonus/equity...
Platform adoption on xvantage
Data integrity maintenance
Process optimization
The primary focus of this role is to address platform inquiries with speed and accuracy and perform to required service level agreements (SLAs)

Job Summary

  • The primary focus of this role is to address platform inquiries with speed and accuracy and perform to required service level agreements (SLAs).
  • You will perform transactional functions to support business and associate team members’ requests, review and verify the accuracy of the request and transaction, and complete the transaction accordingly while supporting platform adoption on Xvantage.
  • U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Matching Summary

The primary focus of this role is to address platform inquiries with speed and accuracy and perform to required service level agreements (SLAs).

Salary

Base: USD $43,800.00 - $70,100.00 per year; Bonus/Equity: Eligible for annual bonus or sales incentives and long-term incentives; Benefits: Healthcare, PTO, 401(k) with match, disability, life insurance

Skills & Requirements

Must-have

  • Platform adoption on Xvantage
  • Data integrity maintenance
  • Process optimization
  • Generate data quality reports
  • Speed and accuracy in inquiries

Nice-to-have

  • Professional communication techniques
  • Customer care understanding
  • Team member collaboration
  • Results-oriented urgency

Key Requirements

  • Minimum 3-year experience in functional area
  • 5 years functional experience with High School Diploma
  • Two-year college degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter