Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Experience in financial services or retail environment
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
You will have in-depth conversations with every customer to support their overall banking needs including Home Loans, Business Banking & Financial Advice.
The role involves completing Financial Health Checks to assess customers' financial needs and providing options through education on in-branch technology.
Matching Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Proven experience delivering exceptional Customer Service
Ability to articulate financial terms clearly
Experience in Financial Services or Retail environment
Nice-to-have
Genuine interest in building a career with CommBank
Ability to work in a busy commercial retail environment
Championing risk-adverse culture and processes
Key Requirements
Proven experience in Financial Services, Retail or Hospitality
Excellent communication skills
Ability to act with integrity and place customer at centre