This position supports HPE and Juniper campus and data-center networking products with a focus on delivering remarkable customer experience
Job Summary
This position supports HPE and Juniper campus and data-center networking products with a focus on delivering remarkable customer experience.
The role offers a hybrid work model with an expectation of working two days per week from the HPE office in Bangalore.
HPE provides comprehensive benefits supporting physical, financial, and emotional wellbeing along with career development programs and an inclusive work culture.
Matching Summary
This position supports HPE and Juniper campus and data-center networking products with a focus on delivering remarkable customer experience.
Skills & Requirements
Must-have
L2 TAC support for networking products
Troubleshoot complex networking issues
Excellent communication and customer handling
In-depth knowledge of switching technology
IP routing and related protocols
Self-learner with continuous development
Nice-to-have
Scripting skills in Python, Perl, or Shell
Experience with product development collaboration
Network design in datacenters
Cloud architectures knowledge
DevOps and distributed computing
Security-first mindset
User experience (UX)
Key Requirements
Technical support experience in enterprise or telecom networks
Experience troubleshooting routing and switching
Experience working with engineering teams
Proven automation implementation track record
Preferred certifications like CCNA, CCNP, CCIE, JNCIA, JNCIS-M