Quality Enablement Specialist - X (formerly Twitter)
MarketStar
Ogden, UT, United States
Hybrid
Quality assurance processes
Call recording monitoring
Email correspondence review
MarketStar is seeking a Quality Enablement Specialist to join their team in Ogden, UT. The role involves developing quality assurance processes to enhance sales performance, requiring relevant experience in B2B sales and data analysis
Job Summary
Develop and implement quality assurance processes that drive success within the SMB Market.
Review the quality of work performed by the SMB sales team through consistent monitoring of call recordings and email correspondence.
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination.
Matching Summary
Match Score: 85
MarketStar is seeking a Quality Enablement Specialist to join their team in Ogden, UT. The role involves developing quality assurance processes to enhance sales performance, requiring relevant experience in B2B sales and data analysis.
Skills & Requirements
Must-have
Quality assurance processes
Call recording monitoring
Email correspondence review
Performance metrics tracking
Identify training gaps
Data-driven insights
Safeguard brand voice
Nice-to-have
Team-oriented individual
Results-oriented mindset
Adaptive style
Fast-paced environment
Key Requirements
Direct B2B or digital advertising sales experience required