Customer Service Representative (insurance Industry) Hybrid In Harrisburg, Pa

Ritter Insurance Marketing LLC

Harrisburg, PA, US
Hybrid
High school diploma or equivalent
Basic understanding of insurance
Call center experience preferred
Ritter Insurance Marketing is seeking a Customer Service Representative for a hybrid role in Harrisburg, PA, focusing on supporting independent insurance agents in the senior health and life insurance market. The position involves managing inbound and outbound calls, providing marketing support, and maintaining customer service protocols

Job Summary

  • The role involves performing outbound call campaigns and responding to clients via inbound calls, email, or website.
  • Ritter Insurance Marketing supports over 15,000 independent insurance agents across all 50 states in the senior health and life market.
  • Employees receive a competitive benefits package including medical/dental/vision insurance, 401(k), and paid holidays.

Matching Summary

Match Score: 85

Ritter Insurance Marketing is seeking a Customer Service Representative for a hybrid role in Harrisburg, PA, focusing on supporting independent insurance agents in the senior health and life insurance market. The position involves managing inbound and outbound calls, providing marketing support, and maintaining customer service protocols.

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Basic understanding of insurance
  • Call center experience preferred
  • Proficiency with computer applications
  • Ability to operate business equipment

Nice-to-have

  • Associates Degree preferred
  • Basic understanding of Medicare
  • Knowledge of new business operations
  • Experience with RAMS system
  • Family-like environment culture

Key Requirements

  • High School Diploma or equivalent required
  • Associates Degree preferred
  • Basic knowledge of Medicare and insurance industry
  • Call center experience preferred

Work Rights

Not specified

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