Senior Patient Scheduling Director (access Optimization)
Ensemble Health Partners
Austin, TX, United States
Hybrid
Redesign access and scheduling workflows
Identify root causes of delays
Translate scheduling judgment into automation
The Senior Patient Scheduling Director is responsible for redesigning access and scheduling workflows, identifying root causes of delays and errors, and translating scheduling judgment into automation-ready decision logic
Job Summary
The Senior Patient Scheduling Director is responsible for redesigning access and scheduling workflows, identifying root causes of delays and errors, and translating scheduling judgment into automation-ready decision logic.
This role requires diagnosing root causes of access delays, no-shows, and scheduling errors, modeling decision logic for appointment types, and designing future-state scheduling workflows.
Ensemble Health Partners is an award-winning company that invests in professional development, offers comprehensive benefits, and fosters a culture of collaboration, growth, and innovation.
Matching Summary
The Senior Patient Scheduling Director is responsible for redesigning access and scheduling workflows, identifying root causes of delays and errors, and translating scheduling judgment into automation-ready decision logic.
Skills & Requirements
Must-have
Redesign access and scheduling workflows
Identify root causes of delays
Translate scheduling judgment into automation
Domain SME with end-to-end revenue cycle literacy
Build and maintain knowledge graphs
Test and validate automation, ML, AI models
Nice-to-have
Innovative thinking and solutioning mindset
Creative problem solving and systems thinking
Comfort challenging existing processes
Practical familiarity with AI-enabled workflows
Strong stakeholder communication and collaboration
Operate effectively in ambiguity
Key Requirements
5+ years of hands-on experience in the revenue cycle domain
Exceptional process mapping and process improvement capability
Data-driven problem solving and comfort with variance analysis
Demonstrated advanced usage of AI and management of teams using AI