Johnson & Johnson is seeking a 360 Solutions Supervisor for their MedTech division in Monterrey, Mexico. The role focuses on supervising staff, ensuring customer satisfaction in operating rooms, and managing resources effectively
Job Summary
The role involves supervising staff to ensure service objectives are met while following up with clients within the operating room.
Candidates must manage equipment and materials assigned to hospitals, ensuring availability and reporting any functional anomalies.
The position requires training technicians on equipment features and disposable material specifications while maintaining effective communication with surgical chiefs.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking a 360 Solutions Supervisor for their MedTech division in Monterrey, Mexico. The role focuses on supervising staff, ensuring customer satisfaction in operating rooms, and managing resources effectively.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3+ years personnel management experience
Inventory control and stock management
ISO9001:2015 quality system knowledge
Basic Microsoft Office proficiency
Operating room customer service
Nice-to-have
Crisis management capabilities
High emotional intelligence
Financial management skills
Continuous improvement mindset
Coaching and developing others
Key Requirements
Bachelor's degree in Engineering or related field
Minimum 3 years of experience in personnel management
Experience in inventory control and customer satisfaction