Act as a liaison, provide product/services information, and resolve customer issues with accuracy and efficiency in the welding and industrial gas industry
Job Summary
Act as a liaison, provide product/services information, and resolve customer issues with accuracy and efficiency in the welding and industrial gas industry.
Contribute to sales objectives by servicing existing accounts, identifying new sales opportunities, and promoting Air Liquide's safety and quality practices.
Maintain customer relations by following up to ensure expectations were met or exceeded and actively participate in biweekly training on new and existing products.
Matching Summary
Act as a liaison, provide product/services information, and resolve customer issues with accuracy and efficiency in the welding and industrial gas industry.
Skills & Requirements
Must-have
Customer inquiry resolution
Product and service information
Order entry and processing
Customer complaint handling
Sales opportunity identification
Nice-to-have
Promoting safety and quality practices
Diverse and inclusive workplace
Continuous product training
Key Requirements
2-3 years of customer service experience
High School Diploma or College certificate
Equivalent combination of education and experience