Amex GBT is seeking a Dedicated Account Representative in Gurgaon, India, to provide tool administration, support, and project management within the business travel sector. The ideal candidate will have extensive customer service skills and thorough knowledge of the travel industry, along with proficiency in various software tools
Job Summary
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
Flexible benefits are tailored to each country and start the day you do.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
Matching Summary
Match Score: 85
Amex GBT is seeking a Dedicated Account Representative in Gurgaon, India, to provide tool administration, support, and project management within the business travel sector. The ideal candidate will have extensive customer service skills and thorough knowledge of the travel industry, along with proficiency in various software tools.
Skills & Requirements
Must-have
Online booking tool functionalities
GDS (Sabre/Apollo) & correx functionality
Extensive Customer Service Skills
Proficient in Excel, Word, PowerPoint
Strong analytical skills
Excellent oral and written communication
Nice-to-have
Support Authority Auditor
Flexible HR Feed knowledge
Highly organized and detail oriented
Ability to prioritize
Good time management skills
Utilize technology via web or GBT reporting tools
Key Requirements
Thorough knowledge of the Business Travel Industry
Knowledge of online booking tool functionalities
Knowledge to support Authority Auditor and Flexible HR Feed a plus
Knowledge of GDS (Sabre/Apollo) & correx functionality
Extensive Customer Service Skills
Highly organized and detail oriented
Proficient in Excel, Word, PowerPoint and Microsoft Outlook
Demonstrate strong analytical skills
Ability to prioritize and good time management skills
Ability to understand and optimally utilize technology via the web or GBT reporting tools