Customer Banking Specialist - Yass

Commonwealth Bank

Yass, NSW, Australia
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
  • We’re keen to support you with the next step in your career.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Follow bank processes and procedures
  • Handle customer enquiries
  • Problem-solve effectively

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • Work in busy retail environment

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Uphold strong risk culture
  • Champion compliance and risk management

Work Rights

Not specified

Tailored Resume

Cover Letter