Gvpm Technology Asia Service Lead (infrastructure)– Vice President

Morgan Stanley UK

Ms excel (pivot tables, nested formulas, power query)
Powershell scripting
Registry editor
Serve as the primary escalation point for technology support teams, end users, and provisioning vendors across Asia and EMEA regions

Job Summary

  • Serve as the primary escalation point for technology support teams, end users, and provisioning vendors across Asia and EMEA regions.
  • Design, update, and document technology processes and communications related to virtual desktop services.
  • Conduct desktop performance assessments, develop actionable improvement plans, and oversee implementation.

Matching Summary

Serve as the primary escalation point for technology support teams, end users, and provisioning vendors across Asia and EMEA regions.

Skills & Requirements

Must-have

  • MS Excel (pivot tables, nested formulas, Power Query)
  • PowerShell scripting
  • Registry Editor
  • PowerBI
  • IT domains
  • process development
  • escalation management

Nice-to-have

  • enterprise system administration
  • ServiceNow ticketing system
  • financial services industry
  • Morgan Stanley platform experience

Key Requirements

  • Minimum 9 years of relevant experience
  • Bachelor’s degree in computer science, Electronics, or equivalent professional experience

Work Rights

Not specified

Tailored Resume

Cover Letter