Cx/ux Research Consultant (tax/accounting) – Hybrid Usa R0052491

Wolters Kluwer N.V

Multiple Locations, USA
Base: $68,900.00 - $118,050.00 usd; bonus: eligibl...
Hybrid: 8 days a month in-office
3+ years user research experience
Plan and execute user research studies
Analyze qualitative and quantitative data
Wolters Kluwer is seeking a CX/UX Research Consultant for their Tax & Accounting team in a hybrid work environment. The role involves conducting user research to inform product improvements and collaborating with cross-functional teams

Job Summary

  • This role offers the opportunity to turn user insights into actionable product improvements for thousands of accounting professionals.
  • The position requires a hybrid work model where team members gather in the closest office within 50 miles for eight days a month.
  • Wolters Kluwer provides comprehensive benefits including medical, dental, vision, 401(k), and paid parental leave.

Matching Summary

Match Score: 85

Wolters Kluwer is seeking a CX/UX Research Consultant for their Tax & Accounting team in a hybrid work environment. The role involves conducting user research to inform product improvements and collaborating with cross-functional teams.

Salary

Base: $68,900.00 - $118,050.00 USD; Bonus: Eligible; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Tuition Assistance

Skills & Requirements

Must-have

  • 3+ years user research experience
  • Plan and execute user research studies
  • Analyze qualitative and quantitative data
  • Prepare clear research reports
  • Present findings to stakeholders
  • Collaborate with designers and engineers

Nice-to-have

  • B2B enterprise solution experience
  • Knowledge of Tax & Accounting domain
  • Experience with UserZoom or Great Question
  • Familiarity with Pendo analytics tools
  • Working knowledge of AI and agentic workflows

Key Requirements

  • Bachelor's degree in Design, HCI, Behavioral Sciences, or equivalent
  • Must be legally authorized to work in the United States without sponsorship
  • Minimum 3 years of experience in digital user research

Work Rights

Must be legally authorized to work in the US without sponsorship

Tailored Resume

Cover Letter