Base: $16.00-$20.00; bonus/equity: not specified; ...
On-site
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide exceptional customer service in their collision center in Utica, NY. The ideal candidate should possess strong communication skills, problem-solving abilities, and a calm demeanor in stressful situations
Job Summary
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
Maintain positive, empathetic and professional attitude toward customers at all times.
The (Hourly / Salary) Wage Range for this position is $16.00-$20.00
Matching Summary
Match Score: 85
Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide exceptional customer service in their collision center in Utica, NY. The ideal candidate should possess strong communication skills, problem-solving abilities, and a calm demeanor in stressful situations.
Salary
Base: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Communicate via multiple channels
Nice-to-have
Empathetic and professional demeanor
Problem-solving skills
High customer satisfaction
Key Requirements
Ability to stay calm in stressful situations
Comfortable using computers
Excellent verbal, phone, written and email communication skills