Senior Hr Service Delivery Representative (us Shift Hours)

Wolters Kluwer N.V

Hybrid
Experience with workday hris platform
Us shift working hours
Payroll and benefits administration support
Wolters Kluwer N.V is seeking a Senior HR Service Delivery Representative to support HR operations in a hybrid work environment. The ideal candidate will have 1-3 years of experience in HR operations, strong communication skills, and attention to detail, with the role requiring work in US shifts

Job Summary

  • The HR Operations Associate acts as the first point of contact for employees and stakeholders across US and APAC regions, supporting inquiries related to HR policy, payroll, benefits, and HR technology.
  • This role requires working US shift hours (6:00 PM IST to 3:00 AM IST) and offers a night shift allowance while following the US holiday calendar.
  • Candidates must participate in an authentic interview process without AI assistance and may be required to attend onsite interviews at a Wolters Kluwer office.

Matching Summary

Match Score: 85

Wolters Kluwer N.V is seeking a Senior HR Service Delivery Representative to support HR operations in a hybrid work environment. The ideal candidate will have 1-3 years of experience in HR operations, strong communication skills, and attention to detail, with the role requiring work in US shifts.

Skills & Requirements

Must-have

  • Experience with Workday HRIS platform
  • US shift working hours
  • Payroll and benefits administration support
  • Employee lifecycle transaction processing
  • Strong attention to detail
  • Excellent written and spoken English communication

Nice-to-have

  • Customer-focused and proactive
  • Ability to handle confidential information
  • Stakeholder management skills
  • Ability to perform under pressure
  • Hybrid work schedule

Key Requirements

  • 1–3 years US HR Operations experience
  • Bachelor’s degree preferred
  • Exceptional English communication skills
  • Experience in payroll or benefits administration
  • Ability to work US shifts (6 PM to 3 AM IST)

Work Rights

Not specified

Tailored Resume

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