Conseiller·ère En Soutien Applicatif (secteur Construction)

Harris Chronic Care

L'ancienne, Quebec, Canada
Technical and functional support
Accounting software support
Client relationship management
Respond to user requests for technical and functional support via phone or email, and analyze and resolve issues related to accounting software Avantage and Acomba

Job Summary

  • Respond to user requests for technical and functional support via phone or email, and analyze and resolve issues related to accounting software Avantage and Acomba.
  • Assist clients in understanding software features, advise on best practices, and escalate complex incidents with rigorous follow-up.
  • The company offers a permanent position with a daytime schedule, collective insurance paid by the employer, generous vacation days, personal days, a retirement savings plan, and an active life recognition program.

Matching Summary

Respond to user requests for technical and functional support via phone or email, and analyze and resolve issues related to accounting software Avantage and Acomba.

Skills & Requirements

Must-have

  • Technical and functional support
  • Accounting software support
  • Client relationship management
  • Problem documentation and follow-up

Nice-to-have

  • Continuous improvement participation
  • Collaboration with internal teams
  • Active life recognition program

Key Requirements

  • DEP, AEC or DEC in accounting
  • In-depth knowledge of the construction sector
  • User support experience
  • Customer service proficiency
  • Basic English knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter