Service Advisor/technician

Trek Bicycle

Burnaby, Canada
On-site
Customer service skills
Bike repair and service
Troubleshooting mechanical issues
Trek Bicycle is seeking a Service Advisor/Technician in Burnaby, Canada, to provide exceptional customer service and bike maintenance. The role focuses on troubleshooting repairs, building customer relationships, and ensuring a positive experience for bike owners

Job Summary

  • This role is all about caring for bikes so their owners love riding them, troubleshooting repairs and servicing all kinds of bikes on the spot.
  • You will build relationships with people who trust you to keep their gear running flawlessly and be the face of the department when the Service Manager is unavailable.
  • Trek offers a flexible and fun company culture, 401(k) with match, employee stock ownership plans, and significant employee discounts on all products and partner retail items.

Matching Summary

Match Score: 85

Trek Bicycle is seeking a Service Advisor/Technician in Burnaby, Canada, to provide exceptional customer service and bike maintenance. The role focuses on troubleshooting repairs, building customer relationships, and ensuring a positive experience for bike owners.

Skills & Requirements

Must-have

  • Customer service skills
  • Bike repair and service
  • Troubleshooting mechanical issues
  • Accessory installation

Nice-to-have

  • Willingness to learn
  • Positive team-focused mentality
  • Hospitality skills
  • Attention to detail

Key Requirements

  • Elevated communication skills
  • Leadership skills
  • Problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter