Account Technologist (e3)

Applied Materials

Chitose, Japan
Customer satisfaction management
New product application performance
Customer technology expert
Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks

Job Summary

  • Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
  • Resolves complex field process issues utilizing systematic troubleshooting methodology and communicates learnings from this portion to rest-of-world to strengthen the product packages.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.

Skills & Requirements

Must-have

  • Customer Satisfaction Management
  • New Product Application Performance
  • Customer Technology Expert
  • Systematic Troubleshooting Methodology
  • Statistical Techniques
  • Customer Demos

Nice-to-have

  • Supportive Work Culture
  • Continuous Learning
  • Pushing Boundaries
  • Strategic Partnerships
  • Management Level Presentations

Key Requirements

  • Full time Employee
  • 50% Travel

Work Rights

Not specified

Tailored Resume

Cover Letter