Field Service Employee - Imaging Systems (field: Halifax, Ns)

Philips UK

Halifax, Nova Scotia, Canada
Base: $72,000 to $88,000; bonus/equity: field serv...
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Customer relationship management
Technical knowledge of imaging systems
Adhere to customer entitlements
** Philips UK is seeking a Field Service Employee in Halifax, NS, to provide customer relationship management through the installation, troubleshooting, and maintenance of imaging systems. The ideal candidate will have experience in diagnostic imaging or electromechanical industries, and the role involves significant travel across the region. **

Job Summary

  • Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.
  • Perform all administrative duties within established Philips, Provincial, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
  • This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.

Matching Summary

Match Score: 75

** Philips UK is seeking a Field Service Employee in Halifax, NS, to provide customer relationship management through the installation, troubleshooting, and maintenance of imaging systems. The ideal candidate will have experience in diagnostic imaging or electromechanical industries, and the role involves significant travel across the region. **

Salary

Base: $72,000 to $88,000; Bonus/Equity: Field service and lead generation incentive bonus plans, on-call pay; Benefits: Comprehensive Philips Total Rewards benefits program, generous PTO, DC Pension, Flex Dollars (for HSA/PSA/RRSP), stock purchase plan, education reimbursement

Skills & Requirements

Must-have

  • Customer relationship management
  • Technical knowledge of imaging systems
  • Adhere to customer entitlements
  • Resolve customer needs
  • Work with electronic, network, and mechanical problems
  • Work in hospital/healthcare environment
  • Work with radiation sources

Nice-to-have

  • Increase capability and capacity
  • Improve team processes
  • Understand customer's business

Key Requirements

  • 2+ years of diagnostic imaging service experience
  • 4+ years in electromechanical industries
  • College diploma in electronics or equivalent
  • Biomedical Engineering Technology diploma highly preferred
  • Canadian work authorization

Work Rights

Canadian work authorization required

Tailored Resume

Cover Letter