Network Systems Engineer

IQVIA Inc

Bangalore, India
On-site
Enterprise lan, wan, wireless, sd-wan
Troubleshoot network connectivity issues
Osi & tcp/ip models
Provide Tier-2 support for enterprise LAN, WAN, Wireless, SD-WAN and security environments for branch sites and data centers

Job Summary

  • Provide Tier-2 support for enterprise LAN, WAN, Wireless, SD-WAN and security environments for branch sites and data centers.
  • Handle incidents, service requests, and changes as per defined SLA and ITIL processes.
  • Perform configuration and troubleshooting on switches, routers, wireless controllers, access points, firewalls, load balancers.

Matching Summary

Provide Tier-2 support for enterprise LAN, WAN, Wireless, SD-WAN and security environments for branch sites and data centers.

Skills & Requirements

Must-have

  • enterprise LAN, WAN, Wireless, SD-WAN
  • troubleshoot network connectivity issues
  • OSI & TCP/IP models
  • Cisco Switches & Routers
  • Cisco WLC & Wireless Access Points
  • Cisco ACI basics
  • Firewall policy & traffic troubleshooting
  • F5 Load Balancer L2 support
  • VPN concepts and firewall rules
  • ITIL Incident, Change & Problem processes
  • ServiceNow ticketing tool experience
  • MNC environment experience

Nice-to-have

  • Network scripting / automation
  • Cisco Voice / Collaboration knowledge
  • Enterprise monitoring tools exposure
  • Willingness to learn new technologies
  • Proactive and ownership mindset
  • Strong interpersonal and communication skills

Key Requirements

  • 2–6 years of relevant experience
  • Graduate in any stream
  • CCNA – Mandate
  • CCNP – Added advantage

Work Rights

Not specified

Tailored Resume

Cover Letter