This role is responsible for leading the Mexico Collections team to ensure efficient debt recovery and timely payments
Job Summary
This role is responsible for leading the Mexico Collections team to ensure efficient debt recovery and timely payments.
The position requires developing strategies to optimize collections processes while maintaining strong relationships with internal business lines and clients.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
This role is responsible for leading the Mexico Collections team to ensure efficient debt recovery and timely payments.
Skills & Requirements
Must-have
5+ years collections experience in insurance
Strong knowledge of accounts receivable processes
Advanced English language proficiency required
Team leadership and performance management skills
Experience with financial reporting and KPIs
Nice-to-have
Excellent negotiation and communication abilities
Ability to work under pressure and adapt to change
Proactive problem-solving and engagement mindset
Understanding of regulatory compliance in collections
Strategic vision for process improvement
Key Requirements
Minimum 5 years experience as Coordinator or similar in insurance
Good knowledge in Collections Processes, Finance and Accounting
Advanced English level knowledge
General understanding of accounts receivable and billing processing