International Intake Specialist

Mass General Brigham

Boston, MA, United States
Base: $23.34 - $33.37phly; bonus/equity: not speci...
Fully remote
Initial point of contact for patients
Maintain salesforce crm database
Register patients in epic system

Salary

Base: $23.34 - $33.37/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, bonuses

Skills & Requirements

Must-have

  • Initial point of contact for patients
  • Maintain Salesforce CRM database
  • Register patients in EPIC system
  • Handle sensitive patient information
  • Assess and route patient requests

Nice-to-have

  • Outstanding customer service skills
  • Ability to work under pressure
  • Flexibility with operational procedures
  • Professional judgment in high-level requests
  • Strong organizational attention to detail

Key Requirements

  • High School Diploma required
  • Bachelor's Degree preferred
  • 2+ years related experience
  • Knowledge of medical terminology
  • Onsite work requirement

Work Rights

Not specified

Tailored Resume

Cover Letter