Service Management Analyst Iii

FUJIFILM Business Innovation Corp.

Taguig City, Philippines
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Process design and implementation
Lean six sigma methodology
Itil framework knowledge
** Fujifilm Business Innovation Corp. is seeking a Service Management Analyst III in Taguig City, Philippines. The role focuses on optimizing business processes and IT systems to enhance service delivery while applying best practice frameworks such as Lean Six Sigma and ITIL. **

Job Summary

  • The role is responsible for designing, establishing, and implementing optimized business processes and IT systems to ensure exceptional organizational performance.
  • Candidates must apply operational excellence principles through frameworks like Lean Six Sigma, ITIL, CMMI, and ISO to drive continuous innovation.
  • The position requires extensive experience in SDLC, system testing, and the ability to create detailed documentation including user guides and release notes.

Matching Summary

Match Score: 75

** Fujifilm Business Innovation Corp. is seeking a Service Management Analyst III in Taguig City, Philippines. The role focuses on optimizing business processes and IT systems to enhance service delivery while applying best practice frameworks such as Lean Six Sigma and ITIL. **

Skills & Requirements

Must-have

  • Process design and implementation
  • Lean Six Sigma methodology
  • ITIL framework knowledge
  • SDLC and system testing
  • Requirements documentation
  • Power BI and dashboard creation
  • Microsoft Visio for workflow

Nice-to-have

  • CMMI and ISO standards experience
  • Strong presentation skills
  • Change management orientation
  • Time-and-motion study expertise
  • Iterative development experience
  • Team leadership capabilities
  • Cross-functional collaboration

Key Requirements

  • Bachelor's degree in Computer Science or Engineering
  • 2-3 years of equivalent experience
  • Experience with Rapid Application Development
  • Knowledge of Lean Six Sigma and ITIL
  • Proficiency in Microsoft Office and Power BI

Work Rights

National police criminal history check required

Tailored Resume

Cover Letter