The Relationship Analyst manages client requests and operational processes independently while ensuring accuracy, timeliness, and compliance
Job Summary
The Relationship Analyst manages client requests and operational processes independently while ensuring accuracy, timeliness, and compliance.
This role serves as a primary point of contact for client inquiries, resolving most complaints without escalation and supporting high-net-worth clients.
Santander offers a competitive rewards package including benefits designed to support employee well-being and a strong risk culture.
Matching Summary
The Relationship Analyst manages client requests and operational processes independently while ensuring accuracy, timeliness, and compliance.
Salary
Base: $54,375.00 - $92,500.00 USD annually; Bonus/Equity: Not specified; Benefits: Comprehensive rewards package including health and well-being support
Skills & Requirements
Must-have
Bachelor's Degree or equivalent experience
3+ years customer service experience
Microsoft Office proficiency
English and Spanish bilingual skills
High-net-worth client servicing
Nice-to-have
T-24 software experience
DocuSign and Appian system usage
LATAM market experience
Portuguese language skills
Digital banking tool adoption
Key Requirements
Bachelor's degree required
3+ years in private banking or related industry
Bilingual: English and Spanish required
Experience with Microsoft Office (Outlook, Excel, Word)