Customer Success Architect (early Life Customer Success) - Workiva - Remote

Workiva

Remote, US
Base: $57,000.00 - $91,000.00; bonus/equity: discr...
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2 years customer-facing experience
Undergraduate degree or equivalent
Strategic partnership management
** Workiva is seeking a Customer Success Architect (CSA) to enhance early lifecycle customer success through collaboration with partners and customers. The role requires strategic thinking, excellent communication skills, and a focus on driving customer value and satisfaction. **

Job Summary

  • This role focuses on driving early-lifecycle customer success by collaborating with partners and customers to define positive business outcomes.
  • The position requires acting as a bridge between partner communities and internal teams to ensure strategic alignment and smooth information flow.
  • Candidates will be rewarded with a salary range of $57,000-$91,000, annual discretionary bonuses, Restricted Stock Units, and comprehensive benefits.

Matching Summary

Match Score: 75

** Workiva is seeking a Customer Success Architect (CSA) to enhance early lifecycle customer success through collaboration with partners and customers. The role requires strategic thinking, excellent communication skills, and a focus on driving customer value and satisfaction. **

Salary

Base: $57,000.00 - $91,000.00; Bonus/Equity: Discretionary annual bonus; Benefits: 401(k) match and comprehensive package

Skills & Requirements

Must-have

  • 2 years customer-facing experience
  • Undergraduate degree or equivalent
  • Strategic partnership management

Nice-to-have

  • Self-motivated with high comfort in ambiguity
  • Data-driven approach to value realization
  • Excellent written and verbal communication skills

Key Requirements

  • Minimum 2 years experience in Customer Success or related fields
  • Bachelor's degree or equivalent combination of education and experience
  • Ability to work remotely with reliable internet access

Work Rights

Not specified

Tailored Resume

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