Agent/agentka Ds. Obsługi Klienta Z Językiem Niemieckim

Capita

Opole, Poland
Base: not specified; bonus/equity: up to 5,000 pln...
German language c1 level
Customer-oriented approach
Excellent organizational skills
You will support clients via various channels, analyze and resolve inquiries, and respond to questions about products and invoices

Job Summary

  • You will support clients via various channels, analyze and resolve inquiries, and respond to questions about products and invoices.
  • The role requires German language proficiency at a minimum C1 level, customer orientation, excellent organizational and communication skills, and MS Office knowledge.
  • Capita offers competitive salary plus performance bonus, employment contract, healthcare, group insurance, and benefits systems.

Matching Summary

You will support clients via various channels, analyze and resolve inquiries, and respond to questions about products and invoices.

Salary

Base: Not specified; Bonus/Equity: up to 5000 PLN monthly; Benefits: Healthcare, Group Insurance, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language C1 level
  • Customer-oriented approach
  • Excellent organizational skills
  • Excellent communication skills
  • MS Office proficiency

Nice-to-have

  • Positive atmosphere
  • Work-life balance
  • Volunteering opportunities
  • Employee Network groups

Key Requirements

  • German language C1
  • Work in shifts 8:00-24:00
  • Hybrid work available after training

Work Rights

Not specified

Tailored Resume

Cover Letter