Senior Manager, Customer Insights – Robotics & Digital Surgery

J&J FAMILY OF COMPANIES

Cincinnati, Ohio, United States of America
Base: $142,000.00 - $244,950.00; bonus/equity: eli...
Not specified (assumed hybrid based on locations provided)
Market research primary and secondary
Forecasting market performance
Customer insights and analytics
Johnson & Johnson is seeking a Senior Manager, Customer Insights for its Robotics & Digital Surgery division, focusing on market analytics and research to enhance surgical solutions. The ideal candidate should possess extensive experience in market research and analytics within the healthcare sector, particularly in surgical robotics

Job Summary

  • The Senior Manager, Customer Insights is responsible for market analytics and managing primary and secondary market research within Global Strategic Insights (GSI) in support of the Robotic Surgery Platforms.
  • Lead the design and execution of comprehensive market research initiatives to identify unmet needs, emerging trends, customer behaviors, and competitive landscapes, providing strategic insights that inform key business decisions.
  • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Senior Manager, Customer Insights for its Robotics & Digital Surgery division, focusing on market analytics and research to enhance surgical solutions. The ideal candidate should possess extensive experience in market research and analytics within the healthcare sector, particularly in surgical robotics.

Salary

Base: $142,000.00 - $244,950.00; Bonus/Equity: Eligible for annual performance bonus; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, savings plan, long-term incentive program

Skills & Requirements

Must-have

  • Market research primary and secondary
  • Forecasting market performance
  • Customer insights and analytics
  • Vendor and project management
  • Strategic insights and business acumen

Nice-to-have

  • Surgical robotics experience
  • Hospital capital equipment
  • Advanced degree preferred
  • Cross-functional collaboration

Key Requirements

  • BS/BA required; MBA or MS preferred
  • Minimum of seven (7) years of progressive experience
  • Experience in medical device, MedTech, or healthcare
  • Knowledge of primary marketing research
  • Experience in end-to-end vendor management
  • Holistic strategy execution required
  • Forecasting market performance minimum three years
  • Proven track record in matrix environment

Work Rights

Not specified

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