Agente, Gestión De Reclamos, Cdmx

3M

Mexico City, Mexico
Processing credit notes
Customer experience improvement
Internal process compliance
As a claims management agent, you will play a key role in the credit note process in Mexico, primarily responsible for processing credit notes

Job Summary

  • As a claims management agent, you will play a key role in the credit note process in Mexico, primarily responsible for processing credit notes.
  • Your work will directly contribute to improving our customers' experience by ensuring accuracy, timeliness, and effective support for each request.
  • 3M offers programs to help you live your life to the fullest, both physically and financially, and conducts periodic benchmarking for competitive salaries and benefits.

Matching Summary

As a claims management agent, you will play a key role in the credit note process in Mexico, primarily responsible for processing credit notes.

Skills & Requirements

Must-have

  • processing credit notes
  • customer experience improvement
  • internal process compliance
  • Excel intermediate level

Nice-to-have

  • attention to detail
  • organized task management
  • collaborative work ability
  • curiosity and creativity

Key Requirements

  • Professional degree/completed Bachelor's
  • Minimum 2 years of experience in service areas
  • Intermediate English level
  • Office and Excel proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter