Operations & Administration Officer | Govt

RMA CONTRACTS PTE. LTD.

Singapore, Singapore
**
Manage feedback from multiple channels
Coordinate follow-up with stakeholders
Conduct onsite inspections and surveys
** RMA Contracts Pte. Ltd. is seeking an Operations & Administration Officer to manage feedback and coordinate actions with various stakeholders in Singapore. The ideal candidate will possess strong interpersonal skills, a proactive attitude, and the ability to work independently in both office and outdoor environments. **

Job Summary

  • The role involves managing approximately 140 feedback cases per month across various channels including calls and digital platforms.
  • Officers must conduct onsite inspections, surveillance, and surveys to verify completion of rectification works and enforce regulations.
  • The position requires engaging with the public, pet owners, and various government agencies to resolve feedback cases effectively.

Matching Summary

Match Score: 75

** RMA Contracts Pte. Ltd. is seeking an Operations & Administration Officer to manage feedback and coordinate actions with various stakeholders in Singapore. The ideal candidate will possess strong interpersonal skills, a proactive attitude, and the ability to work independently in both office and outdoor environments. **

Skills & Requirements

Must-have

  • Manage feedback from multiple channels
  • Coordinate follow-up with stakeholders
  • Conduct onsite inspections and surveys
  • Review CCTV footage for verification
  • Work in outdoor environments

Nice-to-have

  • Strong interpersonal and customer service skills
  • Patient, approachable, and service-oriented personality
  • Ability to work independently and as part of a team
  • Proactive and able to handle multiple tasks
  • Comfortable coordinating with multiple stakeholders

Key Requirements

  • Minimum Diploma or Degree in any discipline
  • Willingness to work in outdoor environments

Work Rights

Not specified

Tailored Resume

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