Patient Service Representative-front Desk-clinic

Intermountainnursing

North Las Vegas, Nevada
Base: $17.86 - $23.22; bonus/equity: not specified...
Professional etiquette and communication
Customer service
Resolving patient needs
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • Essential functions include providing courteous and professional connections with patients, resolving patient needs, documenting calls in the EMR, scheduling appointments, and registering patients.
  • The company offers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Customer service
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Critical thinking/situational awareness
  • Multilingual

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to work collaboratively
  • Ability to protect patient privacy

Work Rights

Not specified

Tailored Resume

Cover Letter