Base: $39,930.00; bonus/equity: not specified; ben...
Counsel students and parents over the phone
Familiar with federal, state, and university policies
Utilize integrated student information system
The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone
Job Summary
The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone.
This position will provide answers to callers by being familiar with federal, state, and university policies and regulations and by looking up student data in the integrated student information system.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
Matching Summary
The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone.
Salary
Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Counsel students and parents over the phone
Familiar with federal, state, and university policies
Utilize integrated student information system
Present financial aid information at orientation sessions
Assist in default management efforts
Nice-to-have
Promotes a healthy work-life balance
Fostering a welcoming climate
Nurturing creativity, discovery, and innovation
Key Requirements
Associate's degree required
Bachelor's degree preferred
Experience in professional office setting on campus
Customer service experience in professional office setting
Proof of legal authority to work in the United States