Patient Access Coordinator - Emergency Department

Cleveland Clinic Health System

Twinsburg, OH, US
Two years outpatient scheduling experience
Interacting with patients and physicians
Problem resolution basis
Cleveland Clinic is dedicated to providing advanced specialty care and transforming the patient experience every day

Job Summary

  • Cleveland Clinic is dedicated to providing advanced specialty care and transforming the patient experience every day.
  • The Patient Access Coordinator organizes workflow, assigns tasks, and assists in training patient service representatives.
  • Candidates must have two years of outpatient scheduling experience or equivalent external experience resolving patient scheduling.

Matching Summary

Cleveland Clinic is dedicated to providing advanced specialty care and transforming the patient experience every day.

Skills & Requirements

Must-have

  • Two years outpatient scheduling experience
  • Interacting with patients and physicians
  • Problem resolution basis
  • Frequent data entry skills
  • Monitor performance of representatives

Nice-to-have

  • Customer service excellence focus
  • Team support and appreciation culture
  • Building rewarding lifelong career
  • Developing appointment utilization programs

Key Requirements

  • High school diploma or GED required
  • Two years Cleveland Clinic outpatient scheduling OR three years external experience
  • Associate degree may substitute for one year of experience
  • Bachelor's Degree may substitute for the experience requirement

Work Rights

Not specified

Tailored Resume

Cover Letter