Part Time Guest Services Representative

Bmw Of Kansas City South

Charleston, South Carolina, US
Guest services procedures
Answering phone calls
Customer traffic recording
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics

Job Summary

  • Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Performs opening and closing Guest Services procedures, answers incoming phone calls courteously, and directs customers to the appropriate person or department.
  • Provides a warm, positive and happy environment for Guests, their children and fellow teammates, and helps maintain a clean and comfortable environment.

Matching Summary

Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.

Skills & Requirements

Must-have

  • Guest Services procedures
  • Answering phone calls
  • Customer traffic recording
  • Daily reporting
  • Maintaining a clean environment
  • Intermediate Microsoft Office skills

Nice-to-have

  • Servant leadership
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Passion for winning
  • Accountability at all levels

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of work experience
  • Previous customer service experience desired
  • Excellent interpersonal, communication, and organizational skills
  • Ability to learn Dealership Management System

Work Rights

Not specified

Tailored Resume

Cover Letter