Customer Service Executive (Resource planning)

TELISTAR SOLUTIONS PTE. LTD.

Singapore, Singapore
Preventive maintenance scheduling
Field engineer dispatching
Sap proficiency required
The role involves planning and coordinating Preventive Maintenance schedules with customers and Field Engineers

Job Summary

  • The role involves planning and coordinating Preventive Maintenance schedules with customers and Field Engineers.
  • Candidates must be proficient in SAP, MS Office applications, and possess strong Excel skills including pivot tables and vlookup.
  • Responsibilities include dispatching Field Services Engineers, generating billing reports, and answering customer calls following quality compliance.

Matching Summary

Match Score: 75

The role involves planning and coordinating Preventive Maintenance schedules with customers and Field Engineers.

Skills & Requirements

Must-have

  • Preventive Maintenance scheduling
  • Field Engineer dispatching
  • SAP proficiency required
  • Excel pivot table and vlookup
  • Service management system usage

Nice-to-have

  • Positive attitude and enthusiasm
  • Ability to work in a team
  • Fast-paced environment adaptability

Key Requirements

  • At least 2 years of relevant experience
  • Proficient in SAP and MS Office Applications
  • Good communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter