Senior Customer Success Executive

Infobip

Fair compensation aligned with market st + ards; p...
Hybrid
7+ years b2b enterprise key account management
Proven track record in saas retention and growth
Expertise presenting to c-level stakeholders
You will serve as a trusted advisor for strategic Enterprise and Digital Native SaaS customers to drive product adoption and long-term growth

Job Summary

  • You will serve as a trusted advisor for strategic Enterprise and Digital Native SaaS customers to drive product adoption and long-term growth.
  • The role requires building C-level relationships and orchestrating internal resources to maximize platform usage and business value.
  • Infobip offers flexible work arrangements, ESOP stock options, and a culture that values curiosity, passion, and collaboration.

Matching Summary

You will serve as a trusted advisor for strategic Enterprise and Digital Native SaaS customers to drive product adoption and long-term growth.

Salary

Fair compensation aligned with market standards; Performance-driven bonuses; ESOP (Employee Stock Ownership Plan)

Skills & Requirements

Must-have

  • 7+ years B2B Enterprise Key Account Management
  • Proven track record in SaaS retention and growth
  • Expertise presenting to C-level stakeholders

Nice-to-have

  • AI-first mindset and technical savvy
  • Mentoring junior team members
  • Experience driving customer advocacy programs

Key Requirements

  • Minimum 7 years experience in Customer Success or Consultancy
  • Bachelor's degree in Business, IT, or Telecommunications
  • Full professional proficiency in English

Work Rights

Not specified

Tailored Resume

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