Customer Success Manager

Voyagersopris

United States
**
2-4 years education experience
1-2 years customer success experience
K-12 education system knowledge
** Voyagersopris is seeking a Customer Success Manager to ensure effective onboarding and support for B2B customers using Time4Learning products. This fully remote role focuses on driving product adoption and customer satisfaction, requiring strong communication and relationship-building skills within the K-12 education sector. **

Job Summary

  • The Customer Success Manager serves as a trusted advisor to B2B customers ensuring high-quality onboarding and product adoption.
  • Candidates must reside within the United States and possess a reliable internet connection with minimum speeds of 10 Mbps download.
  • The role involves collaborating across Sales, Marketing, Finance, and Product teams to drive customer satisfaction and retention.

Matching Summary

Match Score: 75

** Voyagersopris is seeking a Customer Success Manager to ensure effective onboarding and support for B2B customers using Time4Learning products. This fully remote role focuses on driving product adoption and customer satisfaction, requiring strong communication and relationship-building skills within the K-12 education sector. **

Skills & Requirements

Must-have

  • 2-4 years education experience
  • 1-2 years customer success experience
  • K-12 education system knowledge
  • Remote work with reliable internet
  • CRM and analytics tool usage

Nice-to-have

  • Strong interpersonal communication skills
  • Proactive relationship building
  • Experience with hybrid homeschooling models
  • Data-driven engagement strategies
  • Outgoing and energetic personality

Key Requirements

  • BA/BS degree in Business, Education, or related field
  • Reside and work within the United States
  • Minimum 2 years experience in education sector

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter