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Voyagersopris is seeking a Customer Success Manager to ensure effective onboarding and support for B2B customers using Time4Learning products. This fully remote role focuses on driving product adoption and customer satisfaction, requiring strong communication and relationship-building skills within the K-12 education sector.
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Job Summary
The Customer Success Manager serves as a trusted advisor to B2B customers ensuring high-quality onboarding and product adoption.
Candidates must reside within the United States and possess a reliable internet connection with minimum speeds of 10 Mbps download.
The role involves collaborating across Sales, Marketing, Finance, and Product teams to drive customer satisfaction and retention.
Matching Summary
Match Score: 75
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Voyagersopris is seeking a Customer Success Manager to ensure effective onboarding and support for B2B customers using Time4Learning products. This fully remote role focuses on driving product adoption and customer satisfaction, requiring strong communication and relationship-building skills within the K-12 education sector.
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Skills & Requirements
Must-have
2-4 years education experience
1-2 years customer success experience
K-12 education system knowledge
Remote work with reliable internet
CRM and analytics tool usage
Nice-to-have
Strong interpersonal communication skills
Proactive relationship building
Experience with hybrid homeschooling models
Data-driven engagement strategies
Outgoing and energetic personality
Key Requirements
BA/BS degree in Business, Education, or related field