Claims Processor - Workers Compensation

DXC Technology

Customer service experience in medical or corporate environment
Ability to liaise with medical and legal practitioners
Proficiency working across multiple technology platforms
The role involves registering certificates and processing payments for employers, injured workers, and the Victorian WorkCover Authority

Job Summary

  • The role involves registering certificates and processing payments for employers, injured workers, and the Victorian WorkCover Authority.
  • DXC Technology is committed to building better futures through a culture of inclusion, belonging, and corporate citizenship.
  • Candidates must be technically capable of working across multiple platforms and self-sufficient with technology troubleshooting.

Matching Summary

The role involves registering certificates and processing payments for employers, injured workers, and the Victorian WorkCover Authority.

Skills & Requirements

Must-have

  • Customer service experience in medical or corporate environment
  • Ability to liaise with medical and legal practitioners
  • Proficiency working across multiple technology platforms
  • Experience processing claims requests adhering to regulations
  • Capability to handle high-risk calls with patients

Nice-to-have

  • Sensitivity to cultural and social needs of patients
  • Self-sufficient troubleshooting skills
  • Ability to work in rapidly changing high-pressure environments
  • Strong written and interpersonal communication skills

Key Requirements

  • Australian Citizen or Permanent Resident status required
  • Customer service experience within medical or corporate settings
  • Expertise in CIP (Community Integration Program) Claims

Work Rights

Must have Australian Citizenship or Permanent Residency

Tailored Resume

Cover Letter